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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1622
Experience:  Computer Software Support Specialist for more than 10 years
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I cannot get into my Microsoft account

Customer Question

I cannot get into my Microsoft account
Submitted: 1 year ago.
Category: Email
Expert:  Martin replied 1 year ago.

Hello, welcome to JustAnswer my name is ***** ***** I'm one of the experts who will be assisting you today.

When's the last time you were able to access it?

And what error do you get when you try to sign in?

May I start a remote session so we can work on the problem together from your computer?

Please reply using the box below.

Regards,
Martin