Hi there, can you try and do the same thing on a PC? Off the bat, it sounds like Samsung may not know what they are talking about. How could they confirm your hotmail was hacked? Need more info please.
There is no one other than you or Microsoft that could check......you your self would know from things such as not being able to log in on your own, check sent messages, did any mail go out that you did not send? That's usually what happens when an account is taken over, it sends stuff with links to all your contacts. Take a look at the following link, it will show you recent activity, you should see the same IP addresses.
If you don't see anything like what i stated above going on, your probably fine. Not sure what other private source you used, but that's the gist of it.
Does that make sense?
Also, if you are not locked out of your Hotmail account, Microsoft probably won't have much to say to you. Just regarding the info you gave me from Samsung, sounds like they told you that to get rid if you and the tablet was/is probably slow and the browser is crashing.
Let me know if that was helpful.
Yeah, i have no other ideas. And anyone you go to locally will also not be able to help with your problem, i can guarantee that. There is no magic work around in this case.
I can log in to your account myself and see if anything looks goofy, and check IP access list. That's all anyone could do. Do you want to set that up?