How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask James K. Your Own Question

James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
Type Your Email Question Here...
James K. is online now
A new question is answered every 9 seconds

Can you fix my outlook?

Customer Question

Can you fix my outlook?
Submitted: 1 year ago.
Category: Email
Expert:  Kamil Anwar replied 1 year ago.

Hello & Welcome to JustAnswer. May i connect with you remotely to fix your Outlook issue? Thanks

Customer: replied 1 year ago.
NO, I want to talk to someone and repair it myself with their guidance. I noticed you charged my VISA! Please remove the charge my problem has not yet been resolved.
Expert:  Kamil Anwar replied 1 year ago.

Unfortunately, i do not have access to billing but you can email***@******.*** to request any billing changes you want. I would suggest that we try and fix the issue before you request a refund. Can you tell me what happens when you open Outlook? Is there any error number. Please provide exact details of the issue.