Hello my name is***** will be assisting you today. I am sorry to hear that you are having such trouble. I will try my best to help you
Sir just to clarify your requirement are you trying to remove the card details from any specific google sites or from the auto save in the Google Chrome browser?
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Thank you for the details.Could you please let me know how you tried to delete it,do you mean removing the card details from the field that shows on the web pages manually?
Thank you for explaining it.You do not need to use phone support for this issue.I believe you may have accidentally click on yes to save the card details in the auto-fill option in Chrome that is why its showing all the sites.I can help you with that do you want me to give you step by step instructions to remote the card details from Chrome or do you want me to remote access to your PC and do it for you (Which has additional charge you needed to pay only after the problem is fixed.It’s secure and also you can see what all I am doing in the PC.
Let me know so that I can give you the link to do that.Let me know which method you prefer.
Sir this is not Google support,Google doesn't have live tech support or phone support.This is justanswer which is a paid tech support site. We do not have any tie up with any companies but we can also help you fix the issue you are facing.We have been online for the past 10 years and we have A+ rating from Better Business Bureau which you can check using this link http://ww2.justanswer.com/about-justanswer Please let me know whether you want to continue with our tech support.
Glad to know that Sir,shall i give you step by step instructions or do you want me to remote access to your PC and do it for you.Let me know?
OK then First open Chrome then press ALT + F key on the keyboard that will open the menu options in the right corner of Chrome in that click on settings that will open settings page.See if you can open that page and let me know then i will give you next set of instructions.We will go step by step.
Sir were you able to open the settings page in Chrome.If you have any trouble opening it let me know?
Sir you do not need to type anything you need to press and hold the the ALT key and then F key on the keyboard to see the menu options in the right corner of Chrome in that click on settings that will open settings page.See if you can open that page and let me know.
If you still cannot open the menu then click on the menu icon right corner of the Chrome like in this image.see if that helps you open menu and from that settings page.
Its OK,good to know that you manged to open settings page in Chrome.I am from India and its 3:20 PM over here.
In settings page scroll down and you can see show advanced settings click on it and it will show more settings in the page scroll down again and you can see Passwords and Forms under it you can Manage Auto-fill settings click on it and it will open a box and shows what all sites passwords and card details are stored in it click on the card you want to remove and in the end of the card detail you can see a X mark to remove it use that to remove that card entry from the Chrome then click on Finished to save it.now close that settings page and then check it and see if its showing that card details in any payment sites you access.Please check it and let me know the status.
Thank you for the update and i apologize for the delay i had to be away from the system that is why i didn't saw your reply.We can continue this tomorrow when you are ready to continue this tomorrow let me know,also once again go to the Chrome settings page and then open the Manage Auto-fill settings and see if that card details you removed still listed in there?
Another thing i need to know that are you using any other auto fill tools in the PC like Robo-form?
Thank you for the update.
Have you tried opening this bank sites on Internet explorer if so does it have the same issue.The reason why i am asking is that if its happening on Internet explorer or other web browsers installed in the PC then that means there is a program where this card details are stored
You are welcome sir.Not sure what happened to your online bank access it is best you check it with the bank directly.
Please open chrome and all clear the browsing data and reset the settings in chrome see if that fixes the card details issue on Chrome.
To do that Go to setting page then Click on show advanced settings and it will show more settings in the page now click on Clear Browsing data then select from the beginning of the time in the Obliterate the following items from option then select all the options except passwords. Now click on Clear browsing data.
After that is done you can reset Google chrome and that will erase all the setting.To do that Go to setting page then Click on show advanced settings and it will show more settings in the page scroll down to the bottom of the page and click on Reset Settings that will reset the Chrome settings.Once that is done close all Chrome windows and open a new one and check it see if that fixes.Please let me know the result also if you have any doubts do not hesitate to ask.
If you are satisfied with my services/answer please rate positively using the options just below this page or on the top of this page,select the rating and click on submit. Have a Great God blessed Day. If you need any help in the future please use this link to ask for me http://www.justanswer.com/computer/expert-john/
Thank you for the update.The above instruction i gave is not for fixing your internet banking issue like the bank said i cannot fix the user name or password ***** because it has to be reset through bank itself.The above instruction is only for the card pop up in the chrome browser.If you do not want to do it then its fine.If you do not have any further questions please rate positively (3 star or more)using the options just below this page or on the top of this page,select the rating and click on submit. Have a Great God blessed Day. If you need any help in the future please use this link to ask for me http://www.justanswer.com/computer/expert-john/