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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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I want to deactivate my Facebook account, but I have changed

Customer Question

I want to deactivate my Facebook account, but I have changed my e-mail address and do not remember my password.
Submitted: 1 year ago.
Category: Email
Expert:  Viet - Email Tech replied 1 year ago.

Hi,

I'm sorry about the issue. Do you remember your Facebook username?

When you try to reset the password, have you tried to select the option "No longer have access to these?" when prompted?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,