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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1622
Experience:  Computer Software Support Specialist for more than 10 years
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We Have Lost All OurHotmail Email?)357431331

Customer Question

We Have Lost All OurHotmail Email?)357431331
Submitted: 1 year ago.
Category: Email
Expert:  Tim replied 1 year ago.

Hi there, can you give me more detial? Is this using the client or webmail?

Customer: replied 1 year ago.
We are Using Hotmail
Customer: replied 1 year ago.
We have restored to the past twoweeks Used Defender?
Expert:  Tim replied 1 year ago.

Defender is the name of the client you are using? Are you on windows or mac.

Customer: replied 1 year ago.
Windows 10
Customer: replied 1 year ago.
Defender is the Security system
Expert:  Tim replied 1 year ago.

K, that's the built in antivirus in windows 10, that should have nothing to do with your hotmail having gone missing. Can you log in directly the www.hotmail.com and see if your info is there?

Customer: replied 1 year ago.
Sorry but we still don't have email and now we are being offered local assistance. Would appreciate it if you would refund your charges because as pensioners we can't afford it. Thanking you in anticipation .

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