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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1622
Experience:  Computer Software Support Specialist for more than 10 years
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I cannot access my Thunderbird Account.

Customer Question

I cannot access my Thunderbird Account .
Submitted: 1 year ago.
Category: Email
Expert:  Viet - Email Tech replied 1 year ago.

Hi,

I'm sorry about the issue. Is there any error or message?

When did this issue first occur?

Are you currently able to sign in and use your gmail email at the gmail.com website?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,