I'm sorry about the issue. What's the model of your device?
Was it working previously? When did this issue first occur?
What is the full error or message?
Is it Apple ID account? Or email account, etc.?
What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?
Please reply at the box below. Thank you.
no need cancel
I'm sorry. Do you mean you've resolved this issue already? OK, we are canceling this per your request. If you need help with anything else, please come back any time. Thank you for replying back.
it is resolved
Got it. This is being canceled. If you need help with anything else, please let me know any time. Thank you.