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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1683
Experience:  Computer Software Support Specialist for more than 10 years
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I just recently got a new iPhone 6S plus. How do I access my

Customer Question

I just recently got a new iPhone 6S plus. How do I access my email account as I do not know my password ***** frankly I do not think I ever had a password.
Submitted: 1 year ago.
Category: Email
Expert:  Joel replied 1 year ago.

Hi Tal and Welcome. I'm Joel and I look forward to assisting you today with your question.

Expert:  Joel replied 1 year ago.

Can you tell me what email account you have - gmail, hotmail, yahoo etc?

Expert:  Joel replied 1 year ago.

Sorry I see you have an @me.com account with Apple

Customer: replied 1 year ago.
No. Just give me your response on this website. Thanks.
Expert:  Joel replied 1 year ago.

Tal, have you tried the Apple ID password ***** web site: https://iforgot.apple.com/password/verify/appleid

To reset your password ***** create a new one?

Expert:  Joel replied 1 year ago.

You should be able to enter your ID/email address and follow the wizard through, answering any security questions you have on your account

Customer: replied 1 year ago.
No, I have not tried that particular website.
Expert:  Joel replied 1 year ago.

Thanks Tal, give that site a try and hopefully you can have your password ***** and email working again

Customer: replied 1 year ago.
I know what my Apple ID and password ***** but will they work on an me.com email account
Expert:  Joel replied 1 year ago.

Your @me, @mac and @icloud are all tied to your Apple ID/iCloud account

Expert:  Joel replied 1 year ago.

In most cases, your Apple ID is also the primary email address of your Apple ID account. You can change your Apple ID to any other email address you control, as long as it's not already in use as an Apple ID. If your email address ends with @icloud.com, @me.com, or @mac.com, it's already an Apple ID.

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