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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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I am unable to receive my email quite suddenly. Have gone

Customer Question

I am unable to receive my email quite suddenly. Have gone through the exercises of changing my password, talking to my provider who "pushes" my emails from digitalpath to gmail and they have checked their end and still say it is a Google problem. Very frustrated as I have been dealing with this issue for over 5 days and still have not fixed the problem.
Submitted: 1 year ago.
Category: Email
Expert:  Jason Jones replied 1 year ago.

Hello,

I will be the person helping you today.

I can see that you may need a little bit of extra help.

May I ask if you still need help with this problem? If so, may I start a screen sharing session on your computer and help you resolve the problem?

Once the remote session begins, we will be able to communicate via a chat window on your computer.

Thank you,
Jason