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Chris L.
Chris L., Support Specialist
Category: Email
Satisfied Customers: 4863
Experience:  Certified Email Expert with over 10 years experience.
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I forgot my password.

Customer Question

I forgot my password.
Submitted: 1 year ago.
Category: Email
Expert:  Chris L. replied 1 year ago.

Hello,

What did you forget your password *****? Please be as specific as you can.

Thanks

Customer: replied 1 year ago.
my aol account
Customer: replied 1 year ago.
I need it to open an account with my new tablet
Expert:  Chris L. replied 1 year ago.

Thank you. What I would like you to try is using the password ***** tool. Please click on the following link and follow all of the instructions on the page:

https://account.aol.com/account/password/start

That should allow you to create a new password ***** sign into your account.

If you are unable to reset your password ***** way and need more help please let me know. At this time take a moment to rate my service by clicking the stars above, 3 or more is very appreciated. We can still chat after rating if you need more help.

Thanks.

Expert:  Chris L. replied 1 year ago.

Ok I see it is the tablet? Are you able to log in on the computer?

Customer: replied 1 year ago.
Expert:  Chris L. replied 1 year ago.

Ok then the most likely thing is that you typing the password ***** Do you have the computer remember the password ***** you?

Customer: replied 1 year ago.
Just cancel this whole thing. I can't spend anymore money or time on this.
Expert:  Chris L. replied 1 year ago.

Ok at this time you have just made a refundable deposit. If you wish to pay me for my time you must rate my service 3 stars or more. If you wish to refund the whole deposit you need to not rate and can request a refund here http://www.justanswer.com/refund/refund-1-2/refund.aspx

Customer: replied 1 year ago.
refund whole deposit
Expert:  Chris L. replied 1 year ago.

Ok will do.