Hello & Welcome to JustAnswer. May i connect with you remotely to fix this for you? Thanks
Can i connect with you remotely to work on your problem since it seems to be a settings issue more then a server-related issue? Thanks
I'm sorry about the issue. Do you use your email at the yahoo.com website?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below on Monday when you are available, so we can continue. Thank you,