How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask James K. Your Own Question

James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
20304743
Type Your Email Question Here...
James K. is online now
A new question is answered every 9 seconds

I would like to reopen my old account it happen yesterday

Customer Question

I would like to reopen my old account it happen yesterday
Submitted: 1 year ago.
Category: Email
Expert:  Richard replied 1 year ago.

Hi there and welcome

Sorry it is not entirely clear what you wish to do.

Is it you wish to recover a deleted email? Or you closed your email account and wish to re-open it?

Please let me know

Thank you

Customer: replied 1 year ago.
I would like to recover a deleted email.(###) ###-####
Customer: replied 1 year ago.
I close my email account and would like to reopen it.
Expert:  Richard replied 1 year ago.

ok, how did you close your yahoo account?

I can see you are a first time user to the site. What we do here is either a question and answer type of conversation or remote support where I would actually connect to the computer and have a look and attempt to fix the problem for you.

Remote support can save a lot of time if you are not comfortable performing repairs yourself. Sometimes even with instructions you can make a mistake and make things worse.

I will send an offer through for remote support and should you accept I will connect and see what is going on and fix the issue. Otherwise we can continue to talk like this but I will need to ask a number of other questions and try and walk you through some steps.

Both options are 100% guaranteed by the way. Remote is just quicker and avoids the risk of you making a mistake and doing something wrong.

If you want remote click get extra help. If not simply reply to me.

Thanks,

Richard

Customer: replied 1 year ago.
I'll first just try fixing it by messaging
Customer: replied 1 year ago.
I lost my account by trying to up grade to window 10.
Expert:  Richard replied 1 year ago.

ok, that would not close the account.

Click on my link below and sign into it there please

http://mail.yahoo.com

What happens when you try to sign in?