Hello my name is***** will be assisting you today. I will try my best to help you
Sir/Ma'am just to clarify when you say unsent emails do you mean emails you typed and got saved in windows live mail application but haven't sent it am i correct?
Which is the operating system installed in the PC.Is it windows Xp, Windows Vista, Windows 7, windows 8, Windows 10 or any other
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Thanks for clarifying.Please open windows live mail application then go to outbox folder which is in the left of the windows live mail there you can see the emails that are not send.You can delete emails from that outbox and try again.Please try it and let me know the result.
By no you mean you cannot find emails in outbox or you cannot delete them?
OH OK you do not need to pay that phone support charge because we are not going to use that,you can simply ignore it.
You mean you cannot find them in outbox in windows live mail ?
May i remote access to your PC and check the issue you are facing directly. It’s secure and also you can see what all I am doing in the PC. Let me know so that I can give you the link to do that.
You can also click on work offline in the top of windows live mail then go to outbox and delete emails that are unsent.
Please try it and let me know the results
Sir/Ma'am checking to see whether you still need my help if so please let me know so that I can help.