How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask James K. Your Own Question

James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
Type Your Email Question Here...
James K. is online now
A new question is answered every 9 seconds

I cannot receive any e-mails as of today. The message says

Customer Question

I cannot receive any e-mails as of today. The message says enter password ***** the exchange account outlook. I have no idea what this is or where it came from, but i need this corrected.
Submitted: 1 year ago.
Category: Email
Expert:  Jess M. replied 1 year ago.

Hi Janet, welcome to JustAnswer and thank you for your question. My name is ***** ***** I will be glad to assist you today.

What version of MS Outlook are you using?

What email account do you have in your MS Outlook program? Is it a Gmail account? Hotmail? Or others?

Please let me know so that i can assist you further.

Best regards,