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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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When I try to open my email account and try to click on

Customer Question

when I try to open my email account and try to click on account name and passwrd the ad next to it pops up instead also my phone number somehow was deleted from my account so they want to send a message to my email, which I can't open
Submitted: 1 year ago.
Category: Email
Expert:  Martin replied 1 year ago.

Hello, welcome to JustAnswer my name is ***** ***** I'm one of the experts who will be assisting you today.

Sorry to hear you're having trouble with your computer.

When did the problem start?

Is this on your computer or your phone? (You're in the computer/email section)

Please reply using the box below.

Regards,
Martin