Hi there, my name is ***** ***** I will be assisting you today. The issue isn't on your computer, it is the fact that your android device is trying to use your old password. On the android device, go to Settings, then accounts and update the password ***** the email account you changed.
Let me know if you need further assistance.
I cannot make or remove charges. I simply get the questions that fall under my area of expertise. For inquiries about charges, you need to contact JustAnswer customer service. Do you still need assistance on this issue?
No worries. I have sent a message to Customer Service regarding your request. I hope you are able to resolve your issue.
Have a great day!
This just showed back up in my questions list. Did you want me to continue to assist you? I would be happy to do so. Just let me know. You will not be charged any more when you respond to me (FYI).
Hi, this is Gary just checking in. Do you require any more help with this problem?