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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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I can not get logged into my gmail account with anything I

Customer Question

I can not get logged into my gmail account with anything I enter. I had set up my husbands account and he can not log in either. I do know now that when setting up these two accounts I did enter some info related to these accounts, such as recovery info and etc. can you that is incorrect. PLEASE help us get logged back into our accounts.
Sincerely, ***** ***** Christensen
Gale R Christensen
Submitted: 1 year ago.
Category: Email
Expert:  Jess M. replied 1 year ago.

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am very sorry about your issues. Are you using a computer to access your Gmail accounts? Or are you using a smartphone?

If you are using a computer, are you using Window XP, Vista, 7, 8, 10 or a Mac?

Please let me know by replying to me here so that I can help you further.

Best regards,