I'm sorry about the issue. What happens when you try to recover your msn password? Is there any error or message?
Do you also have a windows xp, vista, or 7, or 8, 10, or mac computer? If yes, is your email currently working on the computer?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you,