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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1622
Experience:  Computer Software Support Specialist for more than 10 years
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I'm having trouble getting my Hotmail account reinstated. I

Customer Question

I'm having trouble getting my Hotmail account reinstated. I have a second copy of the form in front of me and want to make sure I can get my account reinstated without any futher delay/issues. Thank you!
Submitted: 1 year ago.
Category: Email
Expert:  Jess M. replied 1 year ago.

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am very sorry about your issues. Before I can help you with this one, please tell me the following:

  1. How did you lose access of your Hotmail account? Did you just forget your password? Or was your account hacked or compromised?
  2. Are you using a computer with Windows XP, Vista, 7, 8, or 10?
  3. How do you access your Hotmail account, before? Are you using a web browser like Google Chrome? Or are you using an email program like MS Outlook 2010?

Please let me know by replying to me here so that I can help you further.

Best regards,

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