I am the person that will be helping you today.
I must ask a question or two before we begin. Thank you in advance for taking the time to answer.
Who is your e-mail provider for the email address that you wish to transfer from and the e-mail provider for the e-mail address that you want to transfer to?? Please, do not enter your full email address. If you do that, it will be blocked. For that reason, please tell me what comes after the @ sign.
Which program do you use to access your email (Outlook, Mac Mail, Entourage, Internet Explorer, Firefox, etc)?
You wish to transfer email from a bellsouth.net account to another bellsouth.net account?