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Hello my name is***** do not rate until we are finished.
I look forward to assisting and am very sorry to hear that you are having this problem.
Go to this website:
Copy and paste what your cousin sent you into the box on the left.
It will automatically translate and show the translation in the box on the right.
If this did not work, please come back and let me know what happened when you tried it by clicking on reply to expert so we can continue.
If it did work, please don’t forget to leave a positive rating by clicking the stars/smileys - it is greatly appreciated.