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Hello & Welcome to JustAnswer. May i connect with you remotely to troubleshoot and fix this? Thanks
No problem. It would have been easier to fix this remotely as it would have taken less time to do then with instructions. First; download AOL from http://discover.aol.com/products-and-services/aol-desktop-for-windows and install it. After it has been installed; download Adobe Reader from https://get.adobe.com/reader/ and install it. Once that is done; test if you can open PDFs and let me know here. If not; then tell me what the exact issue is then with the PDF?