Hi. My name is***** you for your question and the opportunity to assist. Can you tell me the brand and model number of the computer? It likely has a recovery partition that will allow you to do a fresh install of Windows and select your language preference in the process.
Thank you. I'm not at all familiar with that brand. Let me see if I can find another expert who is (preferably one who also speaks French). You'll receive an email notification when they respond.
Make sure you have a local admin account and password. Then do the below steps to reinstall Windows with your preferred English language.While the system is booting (during POST), press F8 to load the recovery menu. Once the menu opens, select Repair Your Computer
Windows Recovery Solution will then load
On the next Window, press Next.
Select the User name and type the password ***** press OK
On the next Screen, select Reinstall Windows.
Confirm by pressing Yes
I can't take a phone call right now, but someone else may accept it.
I attached a manual that shows pictures on how to go through this process. It starts on page 12.
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