Hi,I'm sorry about the issue. Please let me know this for both old new computers: Does it have windows xp, vista, or 7, or 8, or 10?Is your old computer currently working?What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.? If you use Microsoft Office Outlook email program, then what is the version of Outlook, such as 2003, 2007, 2010, 2013, etc.?Do you have a USB drive, such as a USB flash drive or a USB external hard drive?Please reply at the box below. Thank you.