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Pete
Pete, Computer Expert
Category: Email
Satisfied Customers: 15773
Experience:  CISCO certified computer and networking expert
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Locked out of my email account.

Customer Question

locked out of my email account.
Submitted: 1 year ago.
Category: Email
Expert:  Pete replied 1 year ago.

Hi there,

Who is your email account provider?

How do you normally access your emails?

What is the exact error message you are seeing?

Customer: replied 1 year ago.
microsoft live.com
computer
Blocked because of too many tries and sometimes will give the message that this belongs to a work place.
Customer: replied 1 year ago.
What is going on?
Expert:  Pete replied 1 year ago.

I need some more information:

How do you normally access your emails?

What is the exact error message you are seeing?

Customer: replied 1 year ago.
please refund my money. have not received an answer.
and I am not paying $20 for extra help.
Expert:  Pete replied 1 year ago.

Hi,

There is no extra charge. You can ignore any automated messages you may be receiving from the site.

Expert:  Pete replied 1 year ago.

We can reply back and forth until you are satisfied.