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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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I am locked out of my email. All of a sudden Outlook is

Customer Question

I am locked out of my email. All of a sudden Outlook is asking for a pass word???? Outlook will not accept the password ***** in my computer and I know of no other. What do I do?
Submitted: 1 year ago.
Category: Email
Expert:  Viet - Email Tech replied 1 year ago.

Hi,
I'm sorry about the issue. Have you tried anything at the outlook.com website?
Do you have windows xp, vista, or 7, or 8, 10, or mac computer?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you.