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Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 31122
Experience:  Over 15 year experience in Email Systems and Programs
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I am being hacjed now. They are askibg money. They said thry

Customer Question

I am being hacjed now. They are askibg for more money. They said
thry were Mic.......sorry, I am writing this in the dark.....They told me that
my liscence was expired and thry ask me to send 900.00 to ***** *****
in India..on my by Western Union. I have already sent 200 by xheck
which was received, ..sent to Wap it Services. They are in my system.
They told me they were getting rid of and put red graph on my screen to
show me.
I can't do any more now. Can you do something now? They said they were
Microsoft Support in the brginng but I dont believe thrm now,
***** *****
Submitted: 1 year ago.
Category: Email
Expert:  Richard replied 1 year ago.

Hi there and welcome Sarah

IS this occurring on a Mac or Windows computer or another type of device?

Please let me know.

Expert:  Richard replied 1 year ago.

Please return to your page here

I can see you are a first time user to the site. What we do here is either a question and answer type of conversation or remote support where I would actually connect to the computer and have a look and attempt to fix the problem for you.

Remote support can save a lot of time if you are not comfortable performing repairs yourself. Sometimes even with instructions you can make a mistake and make things worse.

I will send an offer through for remote support and should you accept I will connect and see what is going on and fix the issue. Otherwise we can continue to talk like this but I will need to ask a number of other questions and try and walk you through some steps.

Both options are 100% guaranteed by the way. Remote is just quicker and avoids the risk of you making a mistake and doing something wrong.

If you want remote click get extra help. If not simply reply to me.

Thanks,

Richard

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