How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Jason Jones Your Own Question

Jason Jones
Jason Jones, Computer Technician
Category: Email
Satisfied Customers: 14406
Experience:  10+ years of work experience.
30759776
Type Your Email Question Here...
Jason Jones is online now
A new question is answered every 9 seconds

Keeps telling me wrong pass word

Customer Question

keeps telling me wrong pass word
Submitted: 1 year ago.
Category: Email
Expert:  Jason Jones replied 1 year ago.

Hello,

I am the person that will be helping you today.

I must ask a question or two before we begin. Thank you in advance for taking the time to answer.

Who is your e-mail provider? Please, do not enter your full email address. If you do that, it will be blocked. For that reason, please tell me what comes after the @ sign.

Which program do you use to access your email (Outlook, Mac Mail, Entourage, Internet Explorer, Firefox, etc)?

Thank you,
Jason

Customer: replied 1 year ago.
Aol.com
Expert:  Jason Jones replied 1 year ago.
Thank you kindly for the update.
Please, follow the instructions below to reset your AOL/AIM password:
Please, click the following link: https://account.aol.com/account/password/start
On that page, enter the requested information and follow the instructions.
Once you do that, you will be able to reset your password ***** that ID.
If you have forgotten your security questions, click the Forgot Answer link when asked the question, fill out the requested information and continue. If that does not get you working, you can call the following number to resolve the problem: (###) ###-####
I look forward to your next message below or your rating on the top of this page (choosing of number of Stars and clicking the Submit button)
Please, do not forget to rate my help on this page.
Thank you again,
- Jason