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Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 35380
Experience:  Over 15 year experience in Email Systems and Programs
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I have been trying hours to get my email account information

Customer Question

I have been trying for 2 hours to get my email account information and I'm getting no help.
Submitted: 1 year ago.
Category: Email
Expert:  Kamil Anwar replied 1 year ago.

Hello & Welcome to JustAnswer. What is the issue you're having exactly? May i connect with you remotely to check/fix and troubleshoot it? Thanks

Customer: replied 1 year ago.
I'm on my cell phone. But I have another if you want to call. I need this information soon.
Expert:  Kamil Anwar replied 1 year ago.

Where is the issue exactly? Computer or Cell phone?

Expert:  Kamil Anwar replied 1 year ago.

Unfortunately i cannot take phone call but it is open to other experts now.

Customer: replied 1 year ago.
Cell phone. I am trying to access my outlook account. I forgot my email and password. But I have all my other information
Expert:  Kamil Anwar replied 1 year ago.

I will need to opt out since this issue is on a a cell phone and the question is in the computer category. Thanks

Expert:  Richard replied 1 year ago.

Hi there and welcome

You are trying to access your account at outlook.com correct?

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