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Wes
Wes, Consultant
Category: Email
Satisfied Customers: 960
Experience:  15 years of experience with e-mail support issues
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I applied program yesterday and gave my Visa no etc I still

Customer Question

I applied for the program yesterday and gave my Visa no etc I still have not received my Email with the file to download Whats going on?
Submitted: 1 year ago.
Category: Email
Expert:  Wes replied 1 year ago.

Hi, my name is ***** ***** I'll be assisting you today. Before we begin, it looks like you may have confused our service with that of another company. I want to make sure you understand that JustAnswer is a pay-per-incident support site not affiliated with any other company or service. If you understand that and would like to continue please let me know. If you reached our site by mistake, or if I am not able to help you, you can request a refund at http://www.justanswer.com/refund or by e-mailing***@******.***