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Ask Sandy Your Own Question

Sandy
Sandy, Computer Specialist
Category: Email
Satisfied Customers: 6002
Experience:  I have 7+ years of experience in fixing emails issues.
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It takes10 minutes email to come on line. I belong to

Customer Question

It takes10 minutes for my email to come on line. I belong to msn.com Hotmail.com. on my computer
Submitted: 1 year ago.
Category: Email
Expert:  Sandy replied 1 year ago.

Hi, I'm Sandy and I look forward to help you today with the best answer possible.

I'm sorry about the issue.

I will work with you until it is fixed. This is a question and answer session. Please keep on replying back to me at the box given below. I appreciate your patience.

What program do you use to check your emails? Internet explorer, mozilla firefox, safari, outlook, outlook express, Windows Mail, Windows Live Mail or Thunderbird or other.

Customer: replied 1 year ago.
Others MSN.com Hotmail outlook
Expert:  Sandy replied 1 year ago.

Could you please tell me about your computer operating system? Windows XP/Vista/7/8/10 or mac or other

Customer: replied 1 year ago.
Windows 10
Expert:  Sandy replied 1 year ago.

Are you using your browser like internet explorer and type www.msn.com or www.hotmail.com to login into your emails?

OR

You're using email client like outlook or Windows Live Mail?

Expert:  Sandy replied 1 year ago.

I will help you over remote session now.

Click the link:

http://www.justanswer.com/remotedesktop/join.aspx?Session=f2cea866-8924-4cd4-a2aa-25c94f49a65d

Scroll down on that page and and then Click “I agree” at the bottom.
then allow the Elsinore.ScreenConnect program to download/run/open when prompted at the bottom.

Customer: replied 1 year ago.
Hotmail.com
Expert:  Sandy replied 1 year ago.

Please accept remote support offer and follow the steps.

Expert:  Sandy replied 1 year ago.

Please reply back to me. I will fix the issue now.

Expert:  Sandy replied 1 year ago.

Some hidden malware/spyware/adware could be causing this issue:

I suggest you to scan your computer using free version of Super anti-spyware software. This will remove all of the malwares, spywares and viruses from the computer.

Note: If you already have installed Anti-virus programs like Norton, mcafee, CA, kaspersky on the computer, still I suggest you to download and install Super anti-spyware as the Anti-virus program does not remove Malwares/adwares/spywares effectively.

You can download the free version using the link given below:

http://www.superantispyware.com/

Please run quick scan to complete the scan in 10-15 minutes.