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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 6295
Experience:  Computer Software Support Specialist for more than 10 years
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I have the x553m I cannot access my e mail or facebook. can

Customer Question

I have the x553m I cannot access my e mail or facebook. can you help
Submitted: 1 year ago.
Category: Email
Expert:  Viet - Email Tech replied 1 year ago.

Hi,
I'm sorry about the issue. Is there any error or message?
What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?
Do you have windows xp, vista, or 7, or 8, 10, or mac computer?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you,

Expert:  Jess M. replied 1 year ago.

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

Do you still need help with this problem? If yes, please tell me the following:

Are you using Hotmail, Yahoo, Gmail, AOL, etc.?
Are you using Windows XP, Vista, or 7, or 8, 10, or a Mac?

Please let me know by replying to me here so that I can help you further. A rating is only required when we are finished.

Thank you.

Best regards,
Jess

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