Hi,I'm sorry about the issue. What's your Office / Outlook version, such as 2007, 2010, 2013, etc.? Or do you use the Outlook.com website?What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?Do you have windows xp, vista, or 7, or 8, 10, or mac computer?Please reply at the box below. Thank you,
Can you please right-click on the email folder you want to delete, then click on the option Delete folder or option Empty folder, and check?
When you are available, please reply at the box below to continue troubleshooting. Thank you.