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Sandy
Sandy, Computer Specialist
Category: Email
Satisfied Customers: 6002
Experience:  I have 7+ years of experience in fixing emails issues.
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Unable to access my emails on hotmail i have been locked out

Customer Question

unable to access my emails on hotmail i have been locked out
Submitted: 1 year ago.
Category: Email
Expert:  Viet - Email Tech replied 1 year ago.

Hi,
I'm sorry about the issue. What's the full error or message when you try to access your hotmail?
Have you or anyone tried anything? What happened when you tried?
Do you have windows xp, vista, or 7, or 8, 10, or mac computer?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you,

Expert:  Sandy replied 1 year ago.

Hi, I'm Sandy and I look forward to help you today with the best answer possible.

I'm sorry about the issue.
I will work with you until it is fixed. This is a question and answer session. Please keep on replying back to me at the box given below. I appreciate your patience.

May I connect with you remotely to check/fix the issue directly?
Remote support can save a lot of time. I will fix the issue while you stay in front of your computer. It is 100% safe and secure.

We have fixed millions of computers over remote session and have an A+ rating with the Better Business Bureau website:

http://www.bbb.org/greater-san-francisco/business-reviews/professional-services-general/justanswer-in-san-francisco-ca-82403