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Sandy
Sandy, Computer Specialist
Category: Email
Satisfied Customers: 6046
Experience:  I have 7+ years of experience in fixing emails issues.
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I forgot my password. How do I restore it?

Customer Question

I forgot my password. How do I restore it?
Submitted: 1 year ago.
Category: Email
Expert:  Sandy replied 1 year ago.

Hi, I'm Sandy and I look forward to help you today with the best answer possible.

I'm sorry about the issue.
I will work with you until it is fixed. This is a question and answer session. Please keep on replying back to me at the box given below. I appreciate your patience.

May I connect with you remotely to check/fix the issue directly?
Remote support can save a lot of time. I will fix the issue while you stay in front of your computer. It is 100% safe and secure.

We have fixed millions of computers over remote session and have an A+ rating with the Better Business Bureau website

http://www.bbb.org/greater-san-francisco/business-reviews/professional-services-general/justanswer-in-san-francisco-ca-82403

Expert:  Sandy replied 1 year ago.

I'll help you step by step: Please follow all of the steps given below.

A. First of all, please check your webmails:

Click the link and check if you're able to login into your gmail webmail account or not.

www.gmail.com

B. If you're not able to login, please try to reset your gmail password ***** the link below:

https://www.google.com/accounts/recovery?gaps=AHwGkRkZA25M93jud9OeQCRtCxX4HJapEEtwZpI9sarI2xlV5kcGwBpJ7efmaYQX

Choose I don't know Password. Type in your Email Address. Click Continue.
Follow on-screen instructions to reset your account password.

C. If not fixed:

Click the link given here:

https://www.google.com/accounts/recovery?gaps=AHwGkRkZA25M93jud9OeQCRtCxX4HJapEEtwZpI9sarI2xlV5kcGwBpJ7efmaYQX%2BQfn3eUf99eMi17N2oBfqs7DaPgQ9BUe0Q%3D%3D&service=mail

Choose I don't know Password. Type in your Email Address. Click Continue. Enter the last password ***** remember.

Click Continue.

Check if it provide you options to reset your password.

Else, please click "I don't know" under Enter the last password ***** remember option.

And then click "I can't access my phone".

And provide them as much information you can.

Be sure to fill out the form completely by providing your best guess to all
the questions.

Provide you alternate email address as contact email address. Gmail team will get back to you on this email address in 12-24 hours.

Please reply back to me at the box given below.

Please rate my service by choosing stars and the click Submit.

Thank you very much,

Regards,

Sandy