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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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I just upgraded to 10. I am trying to send an email with

Customer Question

I just upgraded to 10. I am trying to send an email with attachments. But when I click the correct attachment and open it, it does not attach to the email.
Submitted: 1 year ago.
Category: Email
Expert:  Viet - Email Tech replied 1 year ago.

Hi,

I'm sorry about the issue. Is there any error or message?

What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?

Are you able to send email without attachments fine?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you.

Expert:  Viet - Email Tech replied 1 year ago.
I do live online support. Can I connect remotely to your computer, so I can fix the issue directly on your computer together with you? Please reply at the box below. Thank you.