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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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I got a new phone because google did not work. when

Customer Question

I got a new phone because google did not work. when representative tuned google back on
I can't open it, and can't open my emaill. It's been days Can you please me. I do not want to change email address therefore. I have went thru and got new
33 to enter for the password ***** times and none of them work.
Submitted: 1 year ago.
Category: Email
Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Viet - Email Tech replied 1 year ago.
Hi,
I'm sorry about the issue. Is this google / gmail email address issue? If yes, are you able to sign in / use your gmail email at the gmail.com website?
Do you have windows xp, vista, or 7, or 8, 10, or mac computer?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you