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Ask Viet - Email Tech Your Own Question
Viet - Email Tech
Viet - Email Tech, Computer Support Specialist
Category: Email
Satisfied Customers: 36472
Experience:  Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
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Dear Apple, I have received the hereinafter email from:

Customer Question

Dear Apple,
I have received the hereinafter email from: AppStore
I did not downloaded the soft the email is talking about.
Is this email issued by a certified Apple source ?
Thanks for a prompt answer.
Efraim
Efraim F. Wasservogel
+972 50 54321 00 ***@******.***
Your AppID was just used to download GPS Status & Toolbox from the AppStore on a computer or device that had not previously been associated with that AppID.
Order ID Number: PIU8J300HJN
Order total: 45.00
If you initiated this download, you can disregard this email. It was only sent to alert you in case you did not initiate the download yourself.
If you did not initiate this download, we recommend that you go to Cancellation Form
Submitted: 1 year ago.
Category: Email
Expert:  Viet - Email Tech replied 1 year ago.

Hi,

I'm sorry about the issue. Can you please provide me the cancellation form link? (Right-click on the Cancellation Form, then click on Copy link / address, then paste here), so I can check?

Did you see any charge from Apple recently on your credit / debit card?

Can you check your purchase history at the Apple website below:

https://reportaproblem.apple.com/

, sign in your Apple ID account(s) there and check.

Please reply at the box below to continue troubleshooting. Thank you.

Expert:  Viet - Email Tech replied 1 year ago.

Can you please copy and paste the exact website link of the cancellation form here, so I can check?

Please only reply at the box below on this web page. Thank you.