How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Richard Your Own Question

Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 31327
Experience:  Over 15 year experience in Email Systems and Programs
32989067
Type Your Email Question Here...
Richard is online now
A new question is answered every 9 seconds

We are using Outlook 9 on our computer. Both my wife and

Customer Question

We are using Outlook 9 on our computer. Both my wife and have separate user desktops. On my desktop, my Outlook is working fine. But on my wife's desktop, every time she logs on to Outlook, it's a weird screen and does not function properly. It says "Outlook (Preview) at the top of the page. Why is this happening and How do I fix this?
Submitted: 1 year ago.
Category: Email
Expert:  Richard replied 1 year ago.

Hi there and welcome

There is no outlook 9, do you mean outlook via internet explorer? So the website?

Please let me know