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Bryan
Bryan, Computer Support Specialist
Category: Email
Satisfied Customers: 11640
Experience:  8+ years of professional support for tech-related issues, including computers, email and software.
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The type on the aol carosol is just to small

Customer Question

the type on the aol carosol is just to small
Submitted: 1 year ago.
Category: Email
Expert:  Bryan replied 1 year ago.

Hi, and thank you for asking your question.

Are you referring to the icons on the AOL Carousel?

May I remotely connect to your computer now, and assist you with the issue?

Please reply back to me below. Thank you.

Customer: replied 1 year ago.
the typing and the icons are to small...they were fine until ichanged over to microsoft 10 and yes u can take over my computer
Expert:  Bryan replied 1 year ago.

OK, let's get started with the remote session now. Please open up the following link:

http://www.justanswer.com/remotedesktop/join.aspx?Session=6037d314-09b7-4e56-b3f1-f2aecbb232c3

Click 'I agree', then download the remote tool when prompted. An 'Elsinore Screen Connect' file will be downloaded by your browser (at the very bottom.)

OPEN/RUN the file from your downloads, and I'll be connected.

If you face any issues, just reply back to me below.

Thank you.

Expert:  Bryan replied 1 year ago.

It looks like you have gone offline now, so I have closed out the remote session for now. Please leave me a reply when you are available next, and we will take this further. Thank you.

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