Hello. My name is ***** ***** I will be assisting you today.What's the email address you're using?
Do you know the alternate email you used when you setup the account or the phone number you used?
You would need a mobile phone number you used, because they have to text a code.
Did you get a text?
I need that code
Ok just sent another text, let me know the code.
ok what's the code again?
Should be a 2nd code now
We are done, I have reset everything for you.
Download this note pad file for credentials, and please let me know once you have it downloaded so I can delete the file from Dropbox. https://www.dropbox.com/s/g5fm3ibrddx6znw/KCC.txt?dl=0
Once you get logged in, change your password ***** security question immediately.
Did you get logged in?
did you look at downloaded text file?
I texted u the password
Were you able to get your password *****?
I hope I’ve provided the information you were seeking. If you are happy with my service, please provide a rating. If not, please let me know so l can continue to help you. Thank you.