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Ask Barun Your Own Question

Barun
Barun, Computer Support Specialist
Category: Email
Satisfied Customers: 11324
Experience:  8+ years of professional support for tech-related issues, including computers, email and software.
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My church shares files via Dropbox. When I try to open them,

Customer Question

My church shares files via Dropbox. When I try to open them, the screen is blank. What am I doing wrong. Others have told me that AOL is antiquated and that I should give it up and use another browser. True?
Submitted: 1 year ago.
Category: Email
Expert:  Barun replied 1 year ago.

Hi, and thank you for asking your question.

Do you get this blank screen when trying to open ANY Dropbox file at all? When did this issue first start?

May I set up a quick remote session (no extra charge), which will allow me to connect directly to your screen and check the issue here?

Please reply back to me below. Thank you.