How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 6589
Experience:  Computer Software Support Specialist for more than 10 years
49766785
Type Your Email Question Here...
Jess M. is online now
A new question is answered every 9 seconds

I accidentally deleted my yahoo account and cannot get it

Customer Question

I accidentally deleted my yahoo account and cannot get it back
Submitted: 1 year ago.
Category: Email
Expert:  Jess M. replied 1 year ago.

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am very sorry about your issues. Before I can assist you with this, please tell me the following:

  1. Are you using a computer with Windows XP, Vista, 7, 8, 10 or a Mac?
  2. How do you access your Yahoo Mail account? Are you using an email program like MS Outlook 2010 or 2013? Or are you using a web browser like Internet Explorer or Chrome?

Also, can I remotely access your computer so that I can directly assist you in recovering your Yahoo account while you watch?

Remote access is an optional additional service offer with a minimal one-time flat fee ($15) regardless of how long it will take me to fix the problem. We can resume any time without additional cost. It is safe as you will be watching your screen and we can chat right there, and it will be a faster mode of help.

Please let me know by replying to me here if you want this remote option or not. A rating is only required when we are done.

Thank you.

Best regards,
Jess