I am little bit confused about a point in your question. At first you said that, no new password ***** ***** that means you have created new password ***** then you said that the security question is not known to you then, can you tell me, how did you created the new passwords which are not working.
OK, when it created the security question, did you wrote "I never went" as the answer ?
OIK, let me check, can you please give me the username and password ***** your email?
Thanks, ***** ***** the yahoo email and password.
Do you have any phone number related to this yahoo account, which start with 7 and end with 37
Do you know, how to check the text messages on your phone ?
I will send a message with a code, please check that message and give me the code number. Can you do that ?
OK, I am sending it, this may take 5 to 15 mins. for the message to receive, please let me know the code, after you get the sms.
Please check your phone, I have send the message
Let me know the code
Did you check your phone for the messge ?
Is it small letter or in caps ?
Can you let me know the full message, as the code you are providing me is not matching.
Did you get this message on your phone ?
I asked you to check the text messages on your phone and you are giving the emails, which you got from us. Text messages are the SMS, which we get on your phone, please check the last SMS on your phone and let me know the code.
No, it is not working. Can you check text message once more on yourcell phone number(###) ###-#### ***** check the last message you received or some more unread message, the code is generally a numeric code.
Are you replying me from the PC ?
Do you have the number(###) ###-#### ***** this phone ?
From where did you try to access the yahoo account, Iphone or Ipad ?
OK, can you access your gmail account from the Ipad ?
I think so will not help, please confirm by accessing it and let me know or can you access your PC ?
OK, then open the***@******.*** from your PC and reply me back, I will send a code to your gmail account .
You will get a new message on the gmail account in few mins. Let me know, what is written there.
I have send the code twice, I don't know, why you are not receiving it. We can continue it later, as you are tired now. By that time, please check for the text message on your phone from Yahoo. You may get the code to reset the password, otherwise we will try something else tomorrow. Please do check your gmail account also, the instructions mail from Yahoo may get in to the spam folder or other folders also.