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Viet - Email Tech
Viet - Email Tech, Computer Support Specialist
Category: Email
Satisfied Customers: 35204
Experience:  Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
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My computer is Windows 7 64 bit Outlook 2013 I have

Customer Question

My computer is
Windows 7
64 bit
Outlook 2013
I have inadvertently (and have no idea how) altered the size of the font on my emails, so that as soon as I hit the 'reply' key, the font of the pane reduces to so small it is unreadable.
How can I restore the previous letter sizes.
Submitted: 1 year ago.
Category: Email
Expert:  Viet - Email Tech replied 1 year ago.

Hi,

I'm sorry about the issue. After hitting the 'reply' key, can you please press at the same time the two keys Ctrl and + (plus) on your keyboard in order to increase the size?

; if needed, press those two keys a few times.

Expert:  Viet - Email Tech replied 1 year ago.

Solution #2:

- After hitting the 'reply' key, then click on the Home (or View) tab at the top, then click on the Zoom button / option there, then click on 100%, and check. Try any other zoom option as you'd like.

Solution #3:

- Press and hold down the Ctrl key on your keyboard, then scroll up (and/or down) the scroll wheel, if any, on your mouse.

When you are available, please reply at the box below to continue troubleshooting. Thank you.

Expert:  Viet - Email Tech replied 1 year ago.

If there is still issue, please reply at the box below, so I can troubleshoot further. If everything is fine, can you please take a moment to rate my service by clicking on the 5-star icon at the top, then click on Submit when it shows up. Thank you very much,

Expert:  Viet - Email Tech replied 1 year ago.

Do you still need help with this issue? And/or do you have any other computer question/issue?

When you are available, please reply at the box below. Thank you.

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