Hello my name is***** do not rate until we are finished. I look forward to assisting and am very sorry to hear that you are having this problem. Is your email the only thing doing this? For example are other web pages all working properly? What exactly happens when you go to Gmail? What internet browser are you using? What version of windows or mac are you using?
Don't worry I can help you without remote support but I need the answer to all of the questions I just sent you to do so. You can take all the time you need to get back to me.