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Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 33070
Experience:  Over 15 year experience in Email Systems and Programs
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OUr Microsoft Office e-mail is continuing to bring up 2013

Customer Question

OUr Microsoft Office e-mail is continuing to bring up 2013 messages as fast as we can delete them, prohibiting us from using our email at all for new mail or for receiving current emails. Please help or advise re our problem.
Submitted: 1 year ago.
Category: Email
Expert:  Richard replied 1 year ago.

Hi there and welcome

Did you just add this email account to Outlook 2013?

Or it just happened all of a sudden?

Customer: replied 1 year ago.
it just happened all of a sudden two days ago and hasn't stopped. Sorry for the delay.......due to horse ranch emergency.....now okay. Jim
Expert:  Richard replied 1 year ago.

thats ok Jim

It looks like it lost the indexing and is rebuilding it now. Has it completed yet downloading all the emails? As when it has you can then delete them and it will then be back to normal.

Let me know the results please