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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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Why can't I connect to my server to send my emails?

Customer Question

why can't I connect to my server to send my emails?
Submitted: 1 year ago.
Category: Email
Expert:  Viet - Email Tech replied 1 year ago.
Hi,
I'm sorry about the issue. When did this issue first occur?
What is the error or message when sending emails?
Was there any change recently to your email or computer that may have caused this issue?
What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?
Please reply at the box below. Thank you.
Customer: replied 1 year ago.
I want to cancel the all thing , please don't answer my request, I don't think you are serius, and I am canceling the card informations.
Expert:  Viet - Email Tech replied 1 year ago.
Did you see my reply previously? We guarantee our service, so don't worry. Can I connect remotely to your computer, so I can fix your email issue directly on your computer together with you?
Please reply at the box below. Thank you.
Customer: replied 1 year ago.
I have change my mind. I don't think you are honest, i don't like the way you conduct your business.
Expert:  Viet - Email Tech replied 1 year ago.

I'm sorry; we guarantee our service, and we have an A+ service rating at the Better Business Bureau website:

http://www.bbb.org/greater-san-francisco/business-reviews/professional-services-general/justanswer-in-san-francisco-ca-82403

No problem; we are canceling this per your request. If you'd like us to help with your email issue or with any other computer issue in the future, please come back any time as you wish; we guarantee our service. Thank you.