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Sandy
Sandy, Computer Specialist
Category: Email
Satisfied Customers: 6004
Experience:  I have 7+ years of experience in fixing emails issues.
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I have been using mycomcast email account in windows live

Customer Question

I have been using mycomcast email account in windows live 2011 and it stopped allowing messages to be sent to the Comcast server with windows live mail error id0x800CCC0E. I have setthe incoming and outgoing port definitions according to what Comcast has given me but the port definitions when sending shows 993 incoming imap port number. also shows a socket error of 10060. it also does not synch to my Galaxy Note5 since Sept 8 when Comcast first attempted to make changes to my live mail definitions., hope you can help
Submitted: 1 year ago.
Category: Email
Expert:  Sandy replied 1 year ago.

Hi,I'm Sandy and I look forward to help you today with the best answer possible.

I'm sorry about the issue.

I will work with you until it is fixed.

Please reply at the box given below and type your queries/resultat the box given below.

May I connect with you remotely to check/fix the issue directly?

Remote support can save a lot of time. I will fix the issue whileyou stay in front of your computer. It is 100% safe and secure.

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Customer: replied 1 year ago.
you may connect to me remotely
Customer: replied 1 year ago.
are you remotelyconnecting. don't see anything happening
Customer: replied 1 year ago.
can we just get on the phone without further cost
Customer: replied 1 year ago.
Sandy I'm just cancelling. thx
Expert:  Sandy replied 1 year ago.

I'm ready to help you with this issue step by step. Remote support cost extra. Please accept it and then I will help you over remote session. Thank you.

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